Frequently Asked Questions
Answers about working with us, and about choosing blinds, curtains, shutters, security doors and flyscreens. Anything not answered here, call or WhatsApp us on 0468 700 159.
Working With Galaxy Blinds
Is the quote free?
Yes. Quotes are free, and so is the consultation where we work out what suits your space.
What do you supply and install?
Indoor and outdoor blinds, plantation shutters, curtains, security doors and flyscreens, for homes and for business premises.
Who does the installation?
Our own installation team.
Where do you work?
We are based in Truganina, in the west of Melbourne, and install right across Melbourne.
When can I reach you?
Monday to Friday, 8am to 6pm, and Saturday, 10am to 2pm. We are closed on Sunday.
How do I get a quote?
Call or WhatsApp 0468 700 159, or send the quote form on this site with your suburb and the products you are interested in, and we will get back to you.
Is the online price estimate a quote?
No. The price estimator shows guide price ranges from published Melbourne price guides, and every source is listed under the tool. Your actual price is confirmed after a free measure and consultation.
Choosing Blinds
General answers from published guides. Ask us which options we can supply for your windows.
What is the difference between blockout, light filtering and sunscreen fabrics?
Blockout fabric is effectively 0% openness: it stops nearly all daylight and gives full privacy.
Light filtering fabric diffuses the light so you cannot see outside clearly, while the room still feels bright.
Sunscreen fabric is rated by openness, commonly 1%, 3% or 5%. A lower number means a tighter weave and stronger glare control, but less view. Sunscreen keeps your view during the day, so it is often paired with a blockout blind for privacy at night.
Sources: Circle Curtains, Sunscreen vs light filtering vs blockout; iSeekBlinds, Sunscreen and light filter roller blind fabrics
Which fabric suits which room?
A common guide: blockout for bedrooms, especially with early sunrise or street lighting; sunscreen or light filtering for living rooms and kitchens; sunscreen with 1% to 3% openness for home offices, to keep the view while cutting screen reflections; and light filtering for bathrooms and hallways, for daytime privacy with soft light.
Source: Circle Curtains, Sunscreen vs light filtering vs blockout
Should a blind sit inside the window frame or over it?
A recess fit sits inside the window frame for a neat, built-in look. A face fit sits on the wall or architrave in front of the frame and overlaps the opening, commonly about 50 mm past each side and above the window.
The choice depends on how deep and how square the window recess is, and on what needs to open and close behind the blind.
How do I measure a window for a blind?
Use a metal tape and measure in millimetres. For a recess fit, measure the width inside the frame at the top, middle and bottom and use the smallest; measure the drop on the left, middle and right and use the smallest. If the measurements differ by more than about 10 mm, the frame is out of square.
You can also ask us to look at the windows during the free consultation.
Battery or hardwired motors for motorised blinds and curtains?
A hardwired motor runs on mains power, and a licensed electrician needs to supply power to the window. It suits many windows, large blinds and windows that are hard to reach.
A battery motor needs no wiring, so it is quicker to install, but the batteries have to be recharged regularly.
How do I clean a roller blind?
Dust it with a soft cloth, a feather duster or a vacuum's upholstery attachment on a low setting, with the blind fully lowered and supported. For a mark, gently dab with a slightly damp cloth and lukewarm water, with a little mild detergent if needed.
Avoid soaking the fabric, abrasive cloths or harsh cleaners, scrubbing, and steam cleaners or chemical sprays. Metallic fabrics should never get wet. Always check the care instructions for your fabric.
Source: Luxaflex, Cleaning roller blinds
Curtains
How much fabric does a curtain need?
Curtains are made wider than the track so they fall in folds. This is called fullness. An S-fold curtain at 100% fullness uses 2 metres of fabric for every metre of track.
Typical fullness by heading: wave or S-fold about 2.1 to 2.3 times the track width, pencil pleat 2 to 2.5, pinch pleat about 2.25 to 2.5, and eyelet about 1.5 to 2. Sheers look best with more, about 2.5 to 3 times.
Sources: Curtain & Blind Co, S-fold curtain fullness; FibreCalcs, Curtain fullness ratio explained
Do sheer curtains give privacy at night?
Sheers let light through, so once the lights are on inside they do not give the same privacy as a blockout. That is why many windows have a double curtain: a sheer for soft daylight and a blockout behind it for the evening.
Sources: Curtain & Blind Co, What custom curtains cost; iSeekBlinds, Sunscreen and light filter roller blind fabrics
Do curtains and blinds help keep a home warm?
They can. Sustainability Victoria notes that a single pane of glass can lose almost ten times as much heat as the same area of insulated wall.
Its advice: use closely woven, close fitting curtains or blinds, fitted snugly at the sides and top; add a pelmet or position the curtain within the window space; use tracks that return the curtain to the wall; and close curtains or blinds when the heating is on, especially at night.
Source: Sustainability Victoria, Reducing heat loss through windows
Plantation Shutters
PVC or timber plantation shutters?
Timber, both hardwood and basswood, can absorb moisture over time and swell or warp in a wet room, so PVC is the usual choice for bathrooms, toilets, laundries and kitchens with steam. Timber suits dry rooms and is lighter, which is easier on the hinges.
PVC is heavier, and very large PVC panels, over about 900 mm wide by 2100 mm tall, can sag on their hinges over time.
Security Doors and Flyscreens
What makes a door a real security door?
In Australia the term security door can only be used if the door meets the Australian Standard AS 5039. A compliant door is supplied and installed with a compliance label, and the National Security Screen Association puts it plainly: if it is not labelled, it is not a security door.
The association also lists a 3-point lock, a reinforced frame, at least three fixed-pin hinges and tested infill, and says installation to AS 5039.2:2024 matters as much as the door. A door with a pet door fitted is not a compliant security door.
Source: National Security Screen Association, Buying a security door
What does AS 5039 test?
Security screen doors and windows are tested against six physical attacks: a knife shear test on the mesh, an impact test, a jemmy test at the locks and hinges, a pull test, a probe test for gaps a hand could reach through, and a shear test with cutting pliers.
Which flyscreen mesh should I choose?
Fibreglass mesh is the standard, most affordable option. Aluminium mesh is a step up. Pet-resistant heavy mesh is made for doors that pets push against. Stainless steel security mesh is the option to use when the screen also needs to be a security screen under AS 5039.
Source: Home Upkeep, Best fly screen options for Melbourne homes
Safety
Are corded blinds and curtains safe around young children?
Australia has a mandatory safety standard for corded internal blinds and curtains. Once installed, a loose cord must not be able to form a loop 220 mm or longer less than 1,600 mm above the floor, and a cleat used to secure a cord cannot be installed lower than 1,600 mm above the floor. Installers must also attach a label with their name and contact details. Ask us about cord safety options for the product you choose.
Source: ACCC Product Safety, blinds, curtains and window fittings mandatory standard